Authors
Abstract
The Payakumbuh City Government utilizes internet networks as a key infrastructure to support the implementation of electronic-based government services among government agencies. However, the current monitoring and management of inter-agency internet networks are still conducted manually and are not yet integrated, making it difficult to monitor network conditions in real time, document network disturbances, and coordinate troubleshooting among related agencies. These conditions may reduce service quality and hinder the performance of government institutions. To address these issues, an Inter- Agency Internet Network Monitoring Information System for the Payakumbuh City Government was developed to enable centralized network monitoring, disturbance reporting and documentation, and the provision of historical data for evaluation and decision-making purposes. The system development was carried out through the stages of requirements analysis, system design, implementation, and testing. The implementation of this system is expected to improve the effectiveness of network monitoring and disturbance handling, enhance inter-agency coordination, and support the improvement of electronic-based government services in Payakumbuh City